Christmas came, and went, in a blink of an eye and many gamers are going over that sweet, sweet loot they scored during the holiday season. Many PlayStation users found themselves faced with new opportunities when gifted with PSN cards to buy their favourite digital items ... unfortunately, many are finding that their codes simply aren't working. It's not just one region either, PlayStation users from around the world have been reporting the inability to redeems their codes.
@AskPlayStation Just recieved some PSN gift cards but cant redeem them on the ps4 store. Any suggestions?— Thugs (@MyInfo37950534) December 25, 2017
Update: Issue regarding voucher redemption on PSN has been identified. We're working to resolve the issue and ensure wallet credit appears correctly for anyone impacted. If you're still receiving an error, please try again in a few hours. Thank you for your continued patience.— Ask PlayStation (@AskPlayStation) December 26, 2017
According to various user reports, the code many are getting when they go to enter their digital goodness is "WC-40329-8." The good news is that Sony was made immediately aware and it seems that it has been, mostly, resolved. The team was aware of the issue immediately and quickly updated their users that a plan for a fix was in place. Though the error code wasn't specifically an issue with the PlayStation Network itself, it was still something that could be frustrating - especially with the rush, rush, rush atmosphere the holidays can sometimes bring.
For now, it looks like many of those same users are reporting that they can now redeem their given codes, though a select few seem to still be having issues. If for some reason you are still being affected by this issue, you can contact Sony directly here.