Original: Both PlayStation Network overall and PlayStation Plus subscriptions are experiencing issues this week following the release of a new console update according to an endless amount of reports saying as much online. PlayStation owners who downloaded the updates in question for the PlayStation 4 and PlayStation 5 systems soon found that their PlayStation Plus subscriptions weren't working, or at least online games that required those subscriptions weren't verifying them properly. This has resulted so far in confusion regarding whether someone's PlayStation Plus subscription is actually active or not, though those who are having these issues can at least rest assured knowing it's not just happening to them.
Sony updated its status page that keeps track of PlayStation Network issues to confirm that there are indeed problems affecting its various services. That page says that there are issues affecting multiple categories with the "Gaming and social" section being the most relevant offender in this case.
"You might have difficulty launching games, apps, or network features," the page says as of this morning after the updates dropped. "We're working to resolve the issue as soon as possible. Thank you for your patience."
While PlayStation Plus isn't explicitly mentioned, that's what's being referenced in the error messages that people are posting about online amid the issues. "Cannot verify PlayStation Plus Subscription" is the message many are seeing which doesn't mean that you don't have an active subscription but instead just means it can't be verified right now for whatever reason. People have still interpreted it as the latter, however, and are worried about having just paid for PlayStation Plus only to now be experiencing issues.
Thankfully, these problems shouldn't last too long. You can keep an eye on the status page to see when things are resolved, and you can also see by all the reactions and responses below that you're far from the only one experiencing these problems.
Update Downloaded, PS Plus Goes Down
I did the update and now even though I already have PlayStation plus for a year it won't let me access any online games and is saying I need to pay again when there is evidence that I paid before. I'm so confused right now. Can anyone help?— Lewis Pickard (@pickard_lewis) March 23, 2022
Vanguard, Please Explain
Why is vanguard telling me I need to have PlayStation plus to play multiplayer when I literally have PlayStation plus— kristoefur (@fooliewitit) March 23, 2022
Just Subbed Yesterdayprevnext
Not Subbed, Huh?
“Can’t play until you have PlayStation plus” pic.twitter.com/Jn2gYXkhZJ— Blurfi QE (@BIurfi) March 23, 2022
Already Have Itprevnext
Just Paid For It
Me waking up to no PlayStation Plus after just paying for another year pic.twitter.com/DbcSCz8r3n— Just (@Justdoit8503) March 23, 2022
Turned Off Our PS Plusprevnext
Waiting for That Fixprevnext
Is anyone having Playstation Plus issues? Cause I just got the new update and my Plus subscription is gone. Even though my subscription doesn't end until June 7th.— Lowe Down & Dirty (@lowedownNdirty1) March 23, 2022